Recognising scams and protecting your account
A listing or a profile check cannot remove every risk. Slow down when a message, link, or request feels wrong.
Pause, verify, protect
Pause before acting
Urgency, threats, or an unexpected reward can be pressure tactics. Do not let a message rush you into paying or sharing information.
Check through a separate channel
Open the service through an address or app you already trust. Do not use a suspicious message’s link or contact details to verify that same message.
Protect your access
Keep passwords, recovery links, and one-time codes private. A convincing logo, familiar name, or well-written message does not prove who sent it.
Warning signs worth checking
- A request for a password, a recovery link, or a sign-in code.
- Pressure to pay immediately, pay a new recipient, or pay again without checking an existing order.
- A link or account that imitates a service but uses unexpected contact details.
- A request to move a platform account or payment problem into an unrelated private conversation.
If you suspect fraud or account misuse
Stop the exchange and retain relevant messages, page addresses, and payment references. If money or payment credentials are involved, contact your bank or payment provider through its official channel.
Secure affected accounts through their official recovery process. Consider reporting suspected fraud to the relevant authorities. If there is immediate danger, contact the emergency services.
Report a platform concern
Use /dashboard/support when signed in, or /contact if you cannot sign in. Describe the concern and identify the page or order. Do not include passwords, one-time codes, full card details, or identity documents. A report helps review a concern; it does not promise recovery of money.